This Policy describes how exalabs d.o.o. processes your personal data.
The legal basis for processing your data via the website is your consent (GDPR Art. 6.1.a) given by sending an inquiry, and taking steps at your request prior to entering into a contract (GDPR Art. 6.1.b).
(Note: The company does not currently have an appointed Data Protection Officer (DPO) as it is not required by law, but the company director is responsible for all inquiries.)
When you fill out the form for a free trial, we collect:
Retention Period: We keep inquiry data for a maximum of 24 months from the last contact, unless you become a client (then retained per contract) or request deletion sooner.
We automatically collect technical data for security and analytics purposes, including IP address, browser type, and visit time (Server Logs).
We use Google Analytics for anonymized traffic tracking. You have the right to refuse analytical cookies via your browser settings or our consent tool.
If you become a user of the Inventarko system, we sign a separate Data Processing Agreement (DPA). In that relationship, you are the Data Controller, and we are the Data Processor.
Your data is stored on secure servers of reliable infrastructure providers (e.g., Cloud providers within the EU).
All our sub-processors (hosting, email services) are contractually bound to comply with GDPR standards and data confidentiality. We do not share data with advertisers.
You have the right to access, rectification, erasure ("right to be forgotten"), and objection to the processing of your personal data.
To exercise your rights, contact us at: info@inventarko.hr. You also have the right to lodge a complaint with the Personal Data Protection Agency (AZOP).