Terms of Service

Note: These Terms are a translation of the original Croatian version. In case of any discrepancy between the two, the Croatian version shall prevail.

1. General Provisions

These Terms of Service ("Terms") govern the relationship between exalabs d.o.o. ("Provider") and the user ("User") of the Inventarko software.

Acceptance: By using the website, filling out a contact form, or accessing the software, you confirm that you have read, understood, and accepted these Terms.

For Business Users: If you sign a separate Business Cooperation Agreement with the Provider, the provisions of that written agreement take precedence over these general Terms.

2. Service and Availability

Inventarko is a SaaS tool for demand forecasting. While we strive to ensure maximum availability (24/7), we cannot guarantee uninterrupted operation without downtime caused by maintenance, technical failures, or force majeure.

3. Trial Period

We offer a free trial period for testing functionality. During this period, the User uses the system "as-is," without charge. We reserve the right to terminate access for trial users at any time.

4. Your Data

Data you enter into the system (sales history, inventory) remains exclusively your property.

Exalabs d.o.o. will not share your business data with third parties or use it for purposes other than providing the forecasting service, as detailed in our Privacy Policy.

5. Limitation of Liability

The Inventarko system provides estimates based on available data and statistical models. These estimates serve only as an aid in decision-making.

Exalabs d.o.o. is not liable for:

  • Any damage or business losses (e.g. excess inventory, wasted goods, lost revenue) resulting from reliance on data, estimates, or forecasts generated by the system.
  • All business decisions are made exclusively by the User at their own risk.

6. Intellectual Property

Exalabs d.o.o. is the exclusive owner of the application, source code, and algorithms. The User is granted a right to use (license), but does not become the owner of the software. Copying or granting access to third parties without permission is prohibited.

7. Changes to Terms

We reserve the right to modify these Terms. We will notify users of significant changes via the website or email. Continued use of the service is considered acceptance of the new terms.

8. Dispute Resolution

These Terms are governed by the laws of the Republic of Croatia. In case of a dispute, the competent court is in Zagreb.